Meet our

Lettings Team

A New Breed of Agent

01332 300170

Professional Properties

Over 85% of property searches now start online. The online property portals make it easier for tenants to search for available properties and footfall into high street offices is now minimal.

Electronic signatures allow the signing of tenancy agreements and other documentation to be done remotely on smartphones, tablets and computers. This removes the requirement for tenants and landlords to visit our office, should they wish to sign digitally.

However, one thing technology cannot replace is experienced staff who know the letting industry inside out, as well as having unrivalled local knowledge of the areas in which we operate throughout Derby and Burton-on-Trent. Embracing new technology has allowed us to focus on the customer facing roles thus improving our service for both landlords and tenants. Having all our staff in the same building also improves internal communications, efficiency and productivity thus enhancing the customer journey..

Dedicated Lettings Team

Our property lettings team are focused on letting properties and nothing else. The team arrange the viewings right through to accompanying the tenants when they move in to their new home.

Comprehensive Referencing

Detailed referencing gives an insight into the applicant's suitability to rent the property and equips the landlord with the information to make an informed decision prior to moving in.

Detailed Feedback

Feedback is an essential part of the letting process, particularly on viewings, to enable us to filter potential tenants. A landlord should always expect full, honest and balanced feedback.


Professional Properties is a team of
focused individuals with one goal:

“What does the customer want and how can we deliver it?”


We always see Opportunities NOT Obstacles. Whilst other agents may say it can’t be done, we say “How can it be done?”. There is usually a way to resolve anything.

Professional Properties is an independent, family owned business. We put Service BEFORE Shareholders and treat our customers as individual people and not just a number.

We aim to make a Difference EVERY Day; to help someone achieve their goals in whatever way we can. That is the Professional Properties approach… and we love it!

We are passionate about the quality of service that we offer and we always listen to what our customers have to say. By listening, we change, we improve and we deliver.

*All telephone calls are recorded for training and monitoring purposes.

What our customers say

Our team are Here To Let Properties!

Professional Properties have an experienced team ready to help with your requirements. Whether it is letting a property for a landlord, finding a new home for a tenant, expanding a property portfolio or arranging to fix a leaking tap!

Meet our Lettings Team…

Jane Mason

Lettings Director

Simon Joyce

Property Director

Lucy Sproat

Contracts Manager

Kelsey Farnsworth

Lettings Negotiator

Kirsten Phelps

Lettings Negotiator

Jodie Downey

Contracts Administrator

Brandon Walker Insley

Lettings Negotiator

Tom Bailey

Lettings Negotiator