We think it is important to keep our customers up to date with local property news as well as any developments within the lettings industry.
Our Tenancy Management Department oversees the tenancy from the day of move in right through until the day the tenant moves out and the property is re-marketed.
The team does not simply deal with maintenance issues, the team ensures that the property is compliant with the 150 plus pieces of government legislation as well as ensuring that any correspondence or dialogue between landlord and tenant is efficient and accurate.
Many agents outsource the property management function of the business, especially the larger, corporate agents. At Professional Properties, we firmly believe that keeping the management of the properties in house represents a much better option for all parties concerned. Landlords and tenants have a local contact who is always there should the unexpected arise and the overseeing of all necessary repairs and maintenance is much easier to control.
All Accounts functions are also performed in house for ultimate control. Landlords are paid EVERY WEEKDAY so that rental monies are received in landlord’s accounts as soon as possible. Many agents pay landlords weekly and some, even monthly!
Our detailed, photographic periodic Inspections will show whether the tenants are abiding by the tenancy agreement as well as showing how they are looking after your property.
The importance of a properly prepared inventory cannot be underestimated. We prepare reports that are robust and defensible as they will be relied upon in a deposit dispute.
Our team all train to achieve the Level 3 Technical Award in Lettings and Management. Each team member spends an hour EACH WEEK undertaking internal training.
We always see Opportunities NOT Obstacles. Whilst other agents may say it can’t be done, we say “How can it be done?”. There is usually a way to resolve anything.
Professional Properties is an independent, family owned business. We put Service BEFORE Shareholders and treat our customers as individual people and not just a number.
We aim to make a Difference EVERY Day; to help someone achieve their goals in whatever way we can. That is the Professional Properties approach… and we love it!
We are passionate about the quality of service that we offer and we always listen to what our customers have to say. By listening, we change, we improve and we deliver.
*All telephone calls are recorded for training and monitoring purposes.
“The lettings team at Professional Properties will always go that extra mile to attract the right tenant at the best price. They are always ready to listen and help. Keep it up!”
“As this Student Accommodation service is run by a professional letting agent, I can be sure that my property and my tenants will be looked after properly.”
“Professional Properties always find a tenant within a few days of the property being empty so I can maximise my rental income. Fantastic!”
Professional Properties have an experienced management team ready to help with your requirements. Whether it is letting a property for a landlord, finding a new home for a tenant, expanding a property portfolio or arranging to fix a leaking tap!